Terms of service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the Banssa website and any services, features, or content offered by Banssa (“we,” “our,” or “us”). Please read them carefully.

2. Eligibility

To purchase from Banssa, you must be at least the legal age of majority in your jurisdiction and capable of entering into binding contracts. By using our site, you confirm that you meet these eligibility requirements and comply with all applicable local laws.

3. Product Information

We strive to ensure that all product descriptions, images, and specifications are accurate and up to date. However, because our products are made from natural and handcrafted materials, minor variations in texture, color, or packaging may occur.

4. Pricing & Payment

All prices displayed on our website are final and inclusive of applicable taxes (unless otherwise stated).
Payments must be completed via secure and authorized online payment gateways.
We reserve the right to change prices at any time without prior notice.

5. Orders & Cancellations

Once an order is placed and confirmed, it cannot be canceled or modified.
Please review your order carefully before submitting.

6. Shipping & Delivery

Shipping times and availability may vary based on your location. We are not responsible for delays caused by third-party delivery services or force majeure events. Please refer to our Shipping Policy for more details.

7. Returns & Refunds

Due to hygiene and safety concerns, we do not accept returns or exchanges unless the item received is defective or incorrect. If you encounter an issue with your order, please contact our support team within 3 days of delivery.

8. Intellectual Property

All content, designs, logos, and trademarks on the Banssa website are the exclusive property of Banssa and are protected by intellectual property laws. Unauthorized use is prohibited.

9. User Conduct

By using our site, you agree not to:

Use the site for any unlawful purpose.
Attempt to interfere with our website’s functionality or security.
Misrepresent yourself or impersonate another person or entity.

10. Changes to Terms

We may revise these Terms from time to time. Any updates will be posted on this page. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

11. Limitation of Liability

To the extent permitted by law, Banssa is not liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of our products.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [India / Maharashtra], without regard to conflict of law principles.

13. Contact Us

For questions or concerns about these Terms, please contact us at:
📧  info@banssa.in.